Hi. I have a buyer who has bought and paid for one of my items and just bought another. To be fair I would like to remove the postage from the second item before they pay or refund the first postage but cannot work out how to do this. Any ideas???
Thanks for visiting the Community! That's a great question. You may be able to issue a partial refund for the amount of the postage. If you would like to do this, I'd recommend reviewing the following Help Center article for steps on How to Issue a Partial Refund. I hope this works!
