Refund

Goran1981
New Community Member
First of all, i apologize coz my english is not very well. I received payment from India, but since i can't ship to India, i've decided to make a refund. And i did. But i needed to return more than i received?!? For example, i received 107,49 EUR, but i refund 114 EUR. Do i need cover buyer's fees? I've thought that paypal return fees to the person who paid it. Thanks
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Goran1981 

 

Paypal no longer returns the fee you were charged when your buyer paid as part of any refund that you issue.
Paypal processes your buyers original payment and then the refund for you, the fee is for providing that service.


Advice is voluntary.
Kudos / Solution appreciated.
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