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Refund

thejust
New Community Member

Refund

I am Nigerian, I made a payment with a debit card for an eBay item, and the purchase was cancelled by eBay and a refund was issued. On my PayPal dashboard, I can see it has been refunded but I can not see it on my card and this is more than the 48 hours I was told to wait, what do I do?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund

@thejust 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ng/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete


Advice is voluntary.
Kudos / Solution appreciated.