Refund

SJDB
Contributor
Contributor

I received a refund but it’s been sent back to my old card. My new card is still with the same bank. Does this affect if I successfully receive my refund? What shall I do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nevadasmith

 

There is no need to do either of those.

If both old and new cards were linked to the same 'account' then the refund will complete ok.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@SJDB

 

If old and new card were / are linked to the same card account then there shouldn't be any problem.


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nevadasmith
Advisor
Advisor

you should be able to call the bank or the cc issuer and ask them to transfer the balance.

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nevadasmith
Advisor
Advisor

or give you a check 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@nevadasmith

 

There is no need to do either of those.

If both old and new cards were linked to the same 'account' then the refund will complete ok.


Advice is voluntary.
Kudos / Solution appreciated.
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