Payment taken from wrong card
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My online transaction was selected to come from my preferred payment card but appears to have been authorised against a different card. Can I change this back to my preferred card?
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Making a payment
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Payment methods
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Payment method cannot be changed post payment. You'll need to contact merchant to cancel order and place another order. The funds held will be released in no longer than 30 days if the transaction status is currently a pending temporary authorization when you asked merchant to cancel. If payment is complete, ask merchant to cancel order and issue a refund so you can again place another order. If merchant refuses to or can't cancel and payment completes, you may file a dispute on it:
Kudos & Solved are greatly appreciated. 🙂
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