New account, limited purchases

robdryan
New Community Member

So i just made an account yesterday, over 24 hours ago, i made one donation in the first hour, but now Paypal isnt letting me do any more. Is there something im missing? i get to the page where it says 'donate X amount' and i go to click the donate tab and my cursor turns to a 🚫 sign.

Thanks

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @robdryan,

 

I'm sorry to hear that you're unable to send a donation payment. Declines can happen for multiple reasons. To allow a representative look into the reason for the issue, please contact customer service for troubleshooting.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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