My identity confirnation

Sridharrao
New Community Member
As I try to send money I get message your identity not confirmed , why
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1 REPLY 1

JD5261
PayPal Employee
PayPal Employee

Hi @Sridharrao 

 

Welcome to PayPal community.

 

If you see an error message when trying to send a payment, you may need to go through a security check, so we can confirm your identity.

We may ask you to confirm your identity to ensure you’re the one authorising activity in your PayPal account. We may also do this as a security precaution if we see new or unusual activity, such as logging in to your PayPal account from a new device or from a different location. 

 

For more information and on how to complete security check, please see Why am I being asked to complete a security check? 

I hope this information helps! 

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