Hi tarrarte,
I'm sorry to hear about the unrecognized transaction. In situations like this, the first step is to check your PayPal account to see if the payment is in your Summary. If not, it's possible that you bank account or card was compromised, and you'll need to report this to your bank or card company right away. If you do see it in your Summary, it's possible that it's related either to a billing agreement or an unauthorized charge. If the charge is unauthorized, you'll want to ensure you change your password to resecure your account. I hope this information helps!
- Ashley M
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