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I having error "Return To Merchant"

Contributor

I having error "Return To Merchant"

It says "We're sorry, things don't appear to be working at the moment. Please try again later." 

I don't know why and how to fix this problem. Pls help! @kernowlass @sharpiemarker 

Screen Shot 2019-08-04 at 20.39.29.png

 

2 REPLIES 2
Esteemed Advisor

Re: I having error "Return To Merchant"

@JavisQ 

 

Well first, I would check if you were charged or not for this transaction in your funding source as you don't want to be charged multiple times if you possibly repeated the transaction. It could be some technical error. Or the shop is not connecting right or had a bad connection with PayPal servers. Could also be the seller's PayPal or store settings. Maybe they don't accept orders from certain countries, for example. Then I'd leave the account alone for a few days and try the transaction again. Also clear browser cache and cookies and restart your device, maybe even using a different browser or device before attempting transaction again.


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: I having error "Return To Merchant"

I have tried to test checkout with multiple devices and my WordPress admin still receives orders. How do I know if my system is connected to PayPal success or not? @sharpiemarker Screen Shot 2019-08-06 at 02.19.01.png