How do I cancel/refund a payment that was sent to my store?

NokiaOG
Contributor
Contributor

Hey! My friend sent a payment, but he meant to send it as friends and family, and since I have a store I have no way to actually cancel it, I just want to cancel the payment so he can send it as friends and family. Is there a way for me to refund it or just cancel it all together? He tried cancelling from his side and I tried to cancel from mine but we can't figure it out, any help appreciated.

 

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