Confirming Card

[TomChapman]

Recently added a prepaid MasterCard to my account and went to make a purchase and it didn't let me. I checked my account and it said i needed to confirm my card, how long will it take to receive the email with the code to confirm it.

[PayPal_Cristina]

Hi TomChapman,

Thank you for your post and welcome to our Community Help Forum!

If your online card statement shows pending transactions you may be able to see the code within minutes. The code will be printed next to the word 'PAYPAL'. If not, check your card statement within 2-3 working days to find your 4-digit PayPal code beside, or near the charge. If you can't check your statement online, you'll need to wait for your next paper statement or contact your bank.

Once you have the code, you can confirm your card as follows:

1. Go to Wallet.
2. Click the card that you're ready to confirm.
3. Enter the code and click Confirm.

I hope this helps.

Cristina