All purchases fail

mrjcwarne
Contributor
Contributor

Hi community.

 

Whenever I try to make an ebay purchase I instantly get a pending message about minimising risk to customers.

In the fullness of time, the purchase stays 'processing' payment. 

 

PayPal appear unaware that I receive these messages and bounce me back to eBay who say that once payment is made from PayPal the order will complete. I then bounce back to PayPal.

 

I don't believe I am a risky customer!

 

Extra info: PayPal seem to think I might be a business

Ebay customer since 2003.

 

Any ideas?

 

Thanks

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @mrjcwarne,

 

Thanks for reaching out on our Community Help Forum. I'm sorry to hear you're running into some road-blocks when making purchases through eBay. Here's one of our Help Center articles that may be able to give a bit more insight into what happens when a payment you are making is denied / declined. Hope that helps!

 

Cheers, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.