sending money cancellation issue

[mart326]

Hi all,

I recently made a mistake sending money to a friend and the recipient hasn't accepted yet, so there is still cancel option on the right side.

But after i click on it, and choose cancel payment, I keep getting  the msg "We can't process this cancellation at this moment due to technical reasons. Please try again later".

When i tried to use resolution center and report a problem then select the transaction, i got the msg "unable to complete your request. We're sorry, you can't file a case on this type of transaction. Please refer to User Agreement for more detail."

Is that mean the transaction i cannot cancel the payment/send money?

I am really hopeful for the community feedback/help on this matter.

Thanks in advance

[wanrizqi · Accepted solution]

I have this problem too. Hopefully someone can give a resolution or an advice to resolve this problem.

[itsmealtime]

Hey, I have the same issue too. I send someone some money by mistake, he has yet to approve the transaction, but i am unable to cancel!
May i know how did you solve it?

[kernowlass]

@mart326 

Was going to give you an answer but I see you have marked it as solved so expect you have sorted it already.