Hello, I have a problem with issuing a refund, every time i click on refund it gives me insufficient funds even though i have money in my account, how can i solve this problem.
Refunds are normally sourced from either a Paypal balance OR bank account (some countries differ). However you need to have the full amount of the refund in your balance for that option to be used. As Paypal no longer returns the fee you were charged when your buyer paid you may not have the full amount in your balance in which case your bank account would be used instead.
Advice is voluntary. Kudos / Solution appreciated.
