refund

[dflorin]

I am finding the PayPal website to be basically indecipherable. I was sent a refund from a vendor through PayPal but I can not seem to find it or access it. There is no one to call about it. The website says I have no transactions so this is like an infinite do-loop. Can anybody give me any suggestions to get this resolved. Thank you

[kernowlass · Accepted solution]

@dflorin 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212