refund to old (not existing) credit card number
szjani
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Posted on
Jun-11-2021
12:00 AM
Hello,
I got a refund via paypal.
But during this time (from buy to refund) my credit card number has changed. Old card does not work now, and I have a new card. The new card is registered on paypal (~2weeks ago).
Paypal currently says that I will receive this refund on my old card.
WHAT I HAVE TO DO NOW?
Thanks
János
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Refunds
1 REPLY 1
kernowlass
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Jun-12-2021
01:44 PM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that may return to the sender or your paypal balance.
Advice is voluntary.
Kudos / Solution appreciated.

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