refund does not show up in account balance.

[tcast955]

Ebay settled a dispute I had with a seller and refunded my money.  It shows up in my account transaction list, but does not say if the money stayed in my payal account or was swept up by my bank.  My bank has no record of the refund.  Several days later, I received a refund from a seller due to unavailable item.  The refund shows up on my account transaction list, says the money was refunded to my paypal balance, but my paypal account balance shows as  "$0.00".

[kernowlass]

@tcast955 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212

[tcast955 · Accepted solution]

My paypal account is tied to a bank cash account.  So the money should be placed back in the bank account within 3-5 days.  For the first refund I mentioned , it has gone 18 days without showing up, for the second refund, 14 days.