pending refund

nickstar
Contributor
Contributor

I was refunded when brought item from ebay as seller was out of stock.They refunded but refund is still pending.onmy paypal says money would be available 3rd sept.is still pending this morning.Why is this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nickstar

 

Pending refunds can only happen for two reasons.


1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

Date for clearance is an 'estimate'.

 

 


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