payment pending

forlem
New Community Member

the person that i have sent the pay pal says thr payment is pending, how do i know it has been received?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@forlem

 

If its marked as sent / completed on YOUR paypal account and is not showing as pending on YOUR paypal account then you have paid and they should send your item promptly.

 

If its showing as pending on the SELLERS side then they are probably new sellers and subject to the new seller hold, that is between them and paypal and has nothing to do with you, the sooner they send your item trackable and provide that tracking number to paypal the sooner they get their funds released.

 

If they refuse to send then you can open a dispute for non receipt of item and that would impact heavily on their account as new sellers.


Advice is voluntary.
Kudos / Solution appreciated.
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