payment cancellation
DAMIANPR
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Posted on
Oct-17-2018
10:40 AM
hello, i just purchased an item on ebay, i reveived an email telling me that i was on a suspicious transaction, ebay removed the seller, now i have a pending payment and i want to cancell it via paypal, i follow the instructions but there is no way to click cancel anywhere!! why?
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kernowlass
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Oct-17-2018
11:55 AM
You can only cancel a payment that has gone to a non-existant email address.
If the email address exists BUT is not linked to a Paypal account then it will just show as unclaimed withOUT a cancel option.
If that is the case it will 'time out' 30 days post payment. Keep an eye on it as if it is claimed you would then need to open a dispute.
Advice is voluntary.
Kudos / Solution appreciated.
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