What happens to my automatic subscriptions after a currency change
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Hello,
Got a question, I've been using USD as my primary currency for a long time and I have many automatic payments that are paid to me in USD since these customers started there subscriptions. Now I want to use GBP as my primary and only GBP. Every in GBP. However if I do this will my customers no longer auto renew? Hope this makes sense Cheers!
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Hi @ZeusDezov,
Thank you for your question. I'm happy to help!
If a subscription is set up where the terms of the transactions involve USD payments, those payments will continue to be processed in USD. If you no longer hold the USD currency, you will be prompted to add that currency in order to receive the payments. If you want to receive payments only in GBP, new subscriptions would need to be established.
I hope this helps!
Olivia
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