Yesterday my refund was sent to a debit card that was closed because I'm getting a new one. My bank said that money should be transfered to my PayPal balance, but there's no money. Where is the money and how should I transfer it to my bank account?
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine. However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund. Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary. Kudos / Solution appreciated.
