Transacted from lost credit card I have no details about.

Shantanum
New Community Member

I had linked a credit card few years ago but I lost the details of credit card way back. Can someone help me retrieve details of credit card from PayPal because I have accidentally made a transaction from that card and I need to pay back or the charges will keep accruing. I have no other way to know the details. Please help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shantanum 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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