Tracking a payment HELP

Happymumof4
New Community Member
I made a payment through as a guest and I can't find anything regarding my payment......... Help!!! I've tried searching the sellers and my transaction ID from my PayPal receipt/invoice but nothing is coming up
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Happymumof4 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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