Sent money but she didnt receive
cherryblossomJ9
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-14-2020
02:09 AM
Hello guys! Some days ago i sent a payment to a receiver but she still didnt get the money!Im sure i wrote the correct email address because my friend who was sitting next to me made the same payment and it worked for her and the receiver got her money, but i sent for the same email address and its written out “Sent” but the receiver told me she didnt got anything.why is ithat??? can someone help me?
1 REPLY 1

PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-15-2020
05:33 AM
Hello @cherryblossomJ9,
Hope you are doing fine.
The best way for you to know if you've successfully sent the money is to check your activity page and look for the transaction. If the status shows as completed, then it means the money has been successfully sent to the person. You may advised the recipient to have her PayPal account be checked further by our customer service by clicking Contact Us at the bottom part of the PayPal page.
Thanks and keep safe!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- My account problem money received and send in My Money Archives
- How may receive some money from the usa in Payments Archives
- Can I transfer money from my PayPal account to others' without linking any bank account? in My Money Archives
- Where is the transfer money button? Cannot find a way to remove funds from my Paypal balance in My Money Archives
- PayPal took money because of reimbursement that I had already received. in Payments Archives