Scammed when Selling on PayPal

[GB2820]

Please can someone help me!

I was selling my iPhone on eBay when a buyer offered me £490 but he wanted to pay through PayPal and not eBay. He wanted me to create an invoice for him which I did and told me that he had paid me. My PayPal account said that he hadn't paid me but then I received an email from PayPal saying that the payment was on hold until I had emailed PayPal back with the shipping number. I posted the item to get the shipping number and emailed PayPal the number and got a response back from them saying that the money would be in my account within 24hrs. I still haven't received any money and my PayPal account is saying that the buyer hasn't paid me. 

I can see now that I have obviously been scammed but as a first time seller on PayPal I thought the emails were genuine. I have tried contacting PayPal but all they are telling me to do is to contact the buyer to ask him to pay which I have, but as it's a scam he is obviously not going to pay me!

I really don't know what to do I can't even use the PayPal Resolution centre as it's telling me that I can't dispute that particular transaction. If someone could please help me that would be much appreciated.

Thanks

[kernowlass]

@GB2820 

SCAM.

They may buy on Ebay but they use an anonymous or hijacked Ebay account and do not have a Paypal account so they can't use Ebay checkout.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.

Sadly as none of the transaction was done using paypals site then nothing you can do using paypal, you were scammed by fake paypal emails.