Request a refund- but used card has now been reported lost.

Jo228
Contributor
Contributor
I paid with a card that I’ve now reported lost/stolen. But just recently asked for a refund which I’ve been told will be paid back on aforementioned card. Will I get my refund?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jo228 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jo228 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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Jo228
Contributor
Contributor
Thank you.
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