Refunding

KingPettyLLC
New Community Member
How long does it take to refund a customer
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1 REPLY 1

PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @KingPettyLLC,

 

Thank you for using community forum.

If your buyer used their bank account to make this purchase, the refund may still be processing. It usually takes 3 to 5 days for bank payments to complete and become available in your buyer’s bank account. Additional time may be needed, depending on the buyer's bank. You can find an estimated clearing date for the refund near the payment status on the Transaction Details page.

If your buyer used a debit or credit card to make this purchase, the amount is refunded to that card. Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

If your buyer used PayPal Credit to make this purchase, the amount is refunded to their PayPal Credit account.

 

You can also check this LINK to know more about refund.

 

I hope this helps.

We really appreciate your patience.

Keep safe.

 

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