Refunded but 0 balance

sindbad4s
Contributor
Contributor

I had two orders done at last  26 and 29 January and both not completed and it is written as one is refunded and the other one money is received and refunded also and written in green color with +110USD and 37 GBP. I sent the money for those two orders by debit card. Now it is more than a month but still my balance is 0.00

I don't know how to retrieve my money ???
Any help plz

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sindbad4s 

 

If you funded the original Paypal payment to the seller from your card then once marked refunded/completed it will automatically go back to that card.
Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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