Just had £50 deposited by a friend but only £40 was added to my account?

Mickyo1982
New Community Member
Can anyone help? I have no other activity showing as to where the missing £10 is. I have tried resolution centre but as it was money sent they won't allow me to question it.
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2 REPLIES 2

JoeMayami
New Community Member

I don't think it is missing it should be transaction charges fee.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JoeMayami 

 

Sorry but thats rubbish as no fee would be that high.

 

@Mickyo1982 

 

If they used the friends/family option then you would not receive any fee as the sender would pay and only if they used a credit card.

If they used the goods/services option then your fee would only have been about £2.

So.......................


Have you bought anything and paid for it via paypal since the payment went in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie recent payment rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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