Refund?

letzojr
New Community Member

I bought something but then canceled it. It charged my card (I linked my card to Paypal) and the payment says "Pending". I emailed Paypal and they send it shouldn't get charged but I got charged. I bought something from Gamestop then canceled it. I confirmed with Gamestop that I canceled it. What's going on?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@letzojr 

 

Does it show pending in your paypal account or on your card?


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letzojr
New Community Member

kernowlass
Esteemed Advisor
Esteemed Advisor

@letzojr 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment as you have now cancelled the order then the pending status times out at 30 days post-payment.


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letzojr
New Community Member

I can't cancel the pending payment and I got charged

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kernowlass
Esteemed Advisor
Esteemed Advisor

@letzojr 

 

I know, thats why i gave you that reply.


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