Refund

98el
Contributor
Contributor

Hey I’ve connected pay-pal with my card and I had a booking through Airbnb that got canceled so I got a refund but my money is still on pending. Is is possible pay-pal creating the issue?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@98el 

 

Pending refunds can only happen for two reasons.


1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248


Advice is voluntary.
Kudos / Solution appreciated.
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