Refund

Danieltrey35
Contributor
Contributor
My friend sent me money via PayPal. I then refunded it to him, he still has not got the money back. How long does it usually take ?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Danieltrey35

 

Pending refunds can only happen for two reasons.


1. The sender issued a refund from their bank account which takes time to process.

2. Your friend funded the payment to you using bank transfer. What PayPal do here is credit you the funds. Then if you refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
https://www.paypal.com/gb/selfhelp/article/i-paid-by-instant-bank-transfer,-so-why-is-my-refund-on-h...


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Danieltrey35

 

Pending refunds can only happen for two reasons.


1. The sender issued a refund from their bank account which takes time to process.

2. Your friend funded the payment to you using bank transfer. What PayPal do here is credit you the funds. Then if you refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
https://www.paypal.com/gb/selfhelp/article/i-paid-by-instant-bank-transfer,-so-why-is-my-refund-on-h...


Advice is voluntary.
Kudos / Solution appreciated.
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