Refund
CrazyWildcat24
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Posted on
Feb-09-2019
06:35 PM
So I requested a refund for an item that was damaged, I clicked on the partial refund ($50), but later contacted paypal saying I would like to just return the item for my full refund ($170). They said they would allow it and I’ve shipped my item back to the seller, I got an email stating once the seller recieved the item they would issue a full refund of $50.00, I paid $170, what do I do I contacted PayPal again after this and they said I would receive a full refund but I received another email stating the same thing. Any responses are appreciated, thank you.
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kernowlass
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Feb-10-2019
09:05 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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