Refund

[Sam_350]

Hello guys, i have received a refund via paypal for the item i purchased on ebay but it is not there in my actual bank account,what could be the problem?

[Anonymous_User]

How your money is refunded depends on how you made the original payment.
* If you paid with a credit card, the money is refunded to your card.
* If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
* If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account.   After you have received the refund, you can withdraw money from your PayPal balance to your bank account.
* If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card.   The remaining amount is refunded to your PayPal account.
* If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
* If you paid with a debit card, the amount is refunded to your debit card.   If the refund cannot be applied to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

[Sam_350]

What i did was i added my credit card to paypal and made the purchase via paypal and not with the card directly so in this case where should the refund supposed to go?

[kernowlass · Accepted solution]

@Sam_350

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine but that can be country dependent).

[Sam_350]

Thanks