Refund

Abobet
New Community Member

I received a refund email notification today and when I click the transaction ID nothing pops up. Then the refund went to an old card. What happens now? The card is cancelled

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abobet 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. As long as the card ACCOUNT is still open it should go through fine.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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