Refund or request more

skunk1
Contributor
Contributor
Posted on
‎Jul-14-2019 04:20 AM
Ebay told buyer the wrong shipping amount by $20. Buyer cant add the extra and I cant refund total because of fees, so how to resolve?
Labels:
Login to Me Too
Login to Reply or Kudo
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor
‎Jul-14-2019 10:02 AM

@skunk1 

 

Get the buyer to send a separate friends / family payment for the extra shipping?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too
Login to Reply or Kudo

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.