Refund on us

Gill11
Contributor
Contributor

Hi. Does anyone know how to prove how much i have paid, when I have used an ebay returns label and want to claim back using the refund on us that paypal offer...They need proof of how much I paid, but can I find this information? NO.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gill11

 

Are you the seller or buyer?

Only if you win a dispute ebay returns are normally free as the seller supplies and pays for the return.


Advice is voluntary.
Kudos / Solution appreciated.
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Gill11
Contributor
Contributor

I am the buyer. I have bought an item which is unsuitable, so I have to stand the return cost.  However Paypal offer to pay the return of 12 items per year, if you pay by Paypal. You need to supply a screenshot of the payment. So, I am wanting to know where I will find this on ebay, seeing as I used an ebay label.

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