Refund issue

kpsasa
Contributor
Contributor
Hello everyone, i'm having a problem with a refund. On Paypal it says that refund is completed, but i still didn't recieve any money. I recieved a mail from paypal on 21.6.2021 that i will receive money in few days but still nothing. What is going on? Thanks
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kpsasa 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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