Hi all, I hope your staying well these crazy times! I recently purchased an item of eBay but due the seller being unable to post the item they subsequently cancelled it and issued a refund via PayPal. The money has been received but PayPal thinks I am the seller and wants me to issue the refund?? What I should i do?? Thank you so much for your help, much appreciated, Jack <removed>
Hi Goodday @JackLaranjo I am hoping all is well. We do appreciate your time and effort contacting us through this difficult times. We do ask for apology for any delay or inconvenience. I am hoping that this link below would further help regarding your query but if problem still persist feel free to chat with us by logging in to your Paypal account and go to Message center. You would see an option to chat with a representative. Or you may contact us through social media. Facebook (US) : www.facebook.com/paypal Twitter (US) : @AskPaypal https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete
