I purchased an item using paypal. The seller refunded the payment instantly and I have not yet received the refund although it says completed on PayPal.
I made the payment using my UK debit card,
This was the 3rd of May and its now 4 days later and I haven't received my refund... How long should I wait before contacting customer services?
If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.
Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).
Advice is voluntary. Kudos / Solution appreciated.
