Refund help

CJH4
New Community Member

I was refunded 195 but it went into originsl.method of payment to my debit card which is no longer active bc it was compromised. How do I get my 195 when I shoes it Has been refunded to a card that doesn't exist any more?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CJH4 

 

As long as the card ACCOUNT is still open, even if you have a new card to that account it should still go through ok.


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