Refund disappeared/ New to paypal
Mandy1410
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Posted on
Nov-06-2019
05:45 AM
New to PayPal, ordered something from eBay it didn't arrive I opened a case and the seller responded saying she had refunded via here but had other funds coming out so payment would be refunded by Nov 5. This message has disappeared so I can't open a case via here! but I have an email as evidence that states it WAS here.. What do I do.. Have I lost my money?! Thanks for any help.
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Payment tracking
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Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-06-2019
01:41 PM
If you funded the original payment to the seller from your bank account or a card then once marked refunded it will automatically go back to that bank account or card. Paypal say allow 30 days although its normally much quicker than that, country dependent.
Advice is voluntary.
Kudos / Solution appreciated.

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