Refund and costs
trustafox
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Posted on
Apr-17-2019
12:19 PM
I've just had a payment and a charge has been deducted from it. If I refund the payment, does the payer get the total amount back, the amount I got or my amount minus another charge?
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kernowlass
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Apr-17-2019
12:49 PM
If you issue a full refund then that is what the buyer receives.
You don't get back the fees taken from you when they paid unfortunately.
Advice is voluntary.
Kudos / Solution appreciated.

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