Refund and costs

trustafox
New Community Member

I've just had a payment and a charge has been deducted from it.  If I refund the payment, does the payer get the total amount back, the amount I got or my amount minus another charge?

 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@trustafox 

 

If you issue a full refund then that is what the buyer receives.

You don't get back the fees taken from you when they paid unfortunately.


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