Refund after declined transaction
Adriana1925
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-24-2020
08:55 AM
Tried to use PayPal for purchasing Calzedonia items by splitting the amount into 3 monthly instalments and got an email from PayPal that the payment plan was declined. Then I purchased the same things again via PayPal paying the whole amount this time £64 and it went through (used my bank acc money) - Order confirmation received as well as tracking info. However, from my first attempt I also got charged for £21 something (1st instalment amount) and cannot cancel the transaction by the app. Is this to be automatically credited back to me or should I report the issue to PayPal so I make sure I don't get overcharged for my purchase? Allow me to explain I did not get any confirmation from the seller (Calzedonia) for this first purchase attempt and now I am somewhat confused as I can see both amounts pending to be changed to my bank (£64 + £21). Any advice please?
Labels:
- Labels:
-
Refunds
0 REPLIES 0

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund as a declined tranaction? in Payments Archives
- Paypal Refund in Payments Archives
- Refund Payment sent to closed Bank Account in Payments Archives
- Why PayPal 'compelling' me to agree to automatic payments for 'Wish.com'? in Payments Archives
- How do I refund someone if my account is limited by PayPal? in Disputes and Limitations Archives