Hello, I initiated a refund from a merchant, but in the time between initiation and completion, I had to cancel my debit card and get a new one. The refund is showing as complete to my old debit card. Will the funds bounce back to my PayPal balance? Do I need to contact my bank? Any help would be appreciated. Thank you!
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine. However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund. Failing that it may bounce back to your balance or go back to the seller, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary. Kudos / Solution appreciated.
