Please help

[john54ng]

Hi, I send 504.62 to paypal for refund to buyer in one of my transaction in ebay in the amount of 504.6. I also send 49.95 to jermal production in the amount of 49.95. My bank sent 504.62 and also sent 504.62+49.95=554.57. That means they send 504.62 twice. I talk to them yesterday and they want me to talk to you first. Can you check and let me know the status. Thanks

[kernowlass · Accepted solution]

@john54ng 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.