Person to person transfer

[Pinkypin123]

I recently transferred money to someone using PayPal and they say they are now unable to receive it. Any suggestions as to how they may do so?

[sharpiemarker]

@Pinkypin123 

If they are in the US with a US PayPal personal account, it may be this issue:

Policy updates and user agreement changes to Personal PayPal accounts

What can I do with my personal PayPal account, PayPal Cash account or PayPal Cash Plus account?

Also, they have to register their email address and confirm it in order to accept/receive the funds.

More info:

How do I receive money through PayPal?

How do I confirm my email address?

I did not receive my email address confirmation

If their funds are on hold:

Why is my payment on hold or unavailable?

How can I release my payment(s) on hold?

How do I confirm receipt of an item?

My hold was released but I don’t see the money in my PayPal account yet. Why?

Why do I have to confirm my identity to hold a balance with PayPal?