Pending paypal taking a lot longer than estimated

I sent in a payment for my rent into a money pool.  I had a completion date estimate of May 29th and my payment is still processing.  My rent is due in a couple of days.  Is there anything I can do to speed up the process.  I used my bank account instead of my debit card. 

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sharpiemarker
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@lauraajohnston 

 

Was it an eCheck? Those take longer to complete than a bank payment backed by card.


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I don't think so.  I think it was just an instant through my bank account.  My roommates are also having the same problems. 

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sharpiemarker
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@lauraajohnston 

 

Is it pending but unclaimed? Click on the transaction to see if there is more info. 


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How would I know if it is unclaimed?

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sharpiemarker
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@lauraajohnston 

 

It will say it on the transaction listing or in the details when you click on it. It may even have a cancel button.


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When I view my individual payment it says pending but with no cancel option or transaction history.  There have been 2 payments that went through, our goal was over 10,000 and the money pool says we raised that amount, but the processed transactions says 2,800.  I do not understand why our payments are not going through.  And if they are still pending and our money was taken out of our bank account, is there anyway to get that money back? 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@lauraajohnston 

 

Is there a hold on the funds? $10K is a lot of dough:

Are Money Pool contributions subject to holds and reserves?

"Yes. We may apply a hold or reserve to a Money Pool balance if necessary to ensure the secure use of PayPal by both the organizer of a Money Pool and its contributors. Read more about holds and reserves here."


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There has not been a notification of a reserve. 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@lauraajohnston 

 

Then either payment is taking longer than estimated to post/update or is being reviewed by PayPal.

 

https://www.paypal.com/us/smarthelp/article/what-does-the-status-of-my-payment-mean-on-my-paypal-acc...

 

You can drop PayPal a note, please visit this page (note that response is taking longer):

https://www.paypal.com/us/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


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