Pending Payment <>Temporary Hold

iBob
Contributor
Contributor

Hello All,

 I tried paying for car insurance using my PayPal business account card and the payment was declined. The money has been taken from my account and is displayed as pending + temporary hold.

 

I rang the insurance company and they told me the payment hadn't gone through. 

Will paypal automatically return the amount to my balance after a few days or will I need to call in?  

 

I appreciate your help in this matter.

Thank you,

Bob 😉 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@iBob 


When you cancel a payment or they are declined then those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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